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Frequently asked questions

The questions we get asked every day

If what you are looking for is not here, call or write to us: we reply within 24 working hours.

Industrial supplies

Which areas do you serve?

We serve the whole of Spain, all 52 Spanish provinces, from our base in La Eliana (Valencia). We also prepare shipments abroad: just tell us the country when you request a quote.

Which brands do you distribute?

We work with leading brands in the sector: Index and Celo for fasteners and fixings, Esab for welding, Norton for abrasives, and Soudal and Penosil for construction chemicals, among others. If you are looking for a specific brand that is not listed, just ask us.

How do I request a quote?

Whichever way suits you best: by phone or WhatsApp on +34 613 36 08 81, by email, or using the form on the website. A list of references and quantities, a photo of a handwritten list or a description of the material is enough. If any details are missing, we will ask you.

How long do you take to reply?

We reply within 24 working hours, and in most cases on the same day. We are available every day, 8:00–18:00 (Spanish time).

Is there a minimum order?

We handle everything from small restocking orders to ongoing supply for workshops and industry. If you have questions about a specific order, ask us and we will tell you before anything else.

Do you have a sales representative who visits customers?

Yes. David Ibañez, a partner in the company, visits customers at their own workshop or business to take orders and see the material on site. If you would like a visit, just ask when you get in touch.

Do you work with private individuals or only with businesses?

We usually work with workshops, industry, construction companies and professionals, which is where we can offer the best prices and lead times. If you are a private individual and need material that we distribute, write to us and we will see what we can do.

What are the delivery times?

It depends on the material and the quantity. The exact lead time is always stated in the quote, before you confirm the order, so there are no surprises.

Real estate investment

What does Marval Adjudicaciones do?

Marval Adjudicaciones is the sister company of Grupo IBALEX, based in Murcia. It is dedicated to investment in real estate assets, including those from foreclosure and auction acquisitions.

I am looking for a property. Can you help me?

Tell us what type of property you are looking for (home, commercial premises, industrial unit or plot) and in which area, and we will let you know what is available. You can do this using the form on the real estate investment page.

Tour transport

Which countries do you work in?

All over Europe, whatever the country. Your tour sets the route.

What information do you need to quote for a tour?

The start and end dates, the cities or countries on the route, the number of people and, if you have it, the equipment and backline that needs moving. The more details you give us, the more accurate the quote will be.

Do you confirm availability straight away?

No. We go over the dates, cities and requirements with you before confirming the service and the price, so that we never commit to something we cannot then deliver.

The company

How long have you been in business?

More than 25 years in the industrial supply sector. In that time we have served more than 300 customers across Spain.

Who owns the company?

The registered company name is IBALEX SUMINISTROS, S.L., with CIF (tax ID) B24754137 and registered address at C/ Ávila, 11, 2A, 46183 La Eliana (Valencia). Full details are in the legal notice.

What are your opening hours?

Every day, 8:00–18:00 (Spanish time). Yes, weekends too: if an emergency comes up on site on a Saturday, there is someone on the phone.

What happens to the details I leave in the form?

We only use them to reply to your enquiry and prepare your quote. We do not pass them on to third parties or use them to send you advertising. You can read the details in the privacy policy.

Another question?

Call us on +34 613 36 08 81 or message us on WhatsApp or via the contact page. Every day, 8:00–18:00 (Spanish time).

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